Delivery Information

We now (by default) have the order shipped direct to the customer. We DO accept full responsibility for the payment of import duty and VAT for your UK order.
Both of these will be charged to our account, and the only money you pay is the cost quoted on the website!

You, the customer, can opt for your order to be delivered to The-Doll-House for checking if your order is to be delivered within the EU, although this will incur a charge for this service.

Orders outside of the European Union will be subject to import duties and taxes at the rate set in that country.

Timescales in working days:

  • Scheduling Production: 1-3 Days
  • Production (Factory): 5-8 Days
  • Quality Assurance: 1 Day
  • Courier: 4-8 Days
  • Customs Clearance: 1-2 Days
  • Courier to You: 1-2 Days